Refund of payment after refusal of the service

Refund of payment (full payment or prepayment) after the cancellation of the service, if more than 24 hours remain before the event, is carried out in full. Refunds are made within 24 hours.

Full refund after the cancellation of the service, if less than 24 hours remain before the event, is carried out in full or in part depending on the service. Refunds are made within 24 hours.

Refunds of the prepayment after the cancellation of the service are not made if less than 24 hours are left before the event.

Change of a service

Change of a service that had a partial prepayment for a new service, if more than 24 hours remain before the event, is possible in full.

It is not possible to change the service, which had a partial prepayment, on account of the new service, if less than 24 hours remain before the event.

Change of a service, which had a full prepayment, on account of a new service, if more than 24 hours remain before the event, is possible in part or in full, depending on the service.

Changing a service that had a full prepayment, if less than 24 hours remain before the event, is not possible in full.